AI Receptionist
Answer every call, even the ones at 9 PM.
A real-time voice AI that picks up when no one else can. It books appointments, routes urgent calls and captures messages with full context, on hardware we own and a routing layer we run.
Hear it live(407) 550-7655
The problem
Every missed call is a customer who calls someone else. After hours, at lunch, between shifts, or when the front desk is already on a line.
How we are different
Most AI receptionists are middleware. Ours isn't.
Many providers run every call through someone else's voice platform and add a markup on every minute. We run the call routing and orchestration ourselves, with speech and AI from providers we contract directly, so there's no reseller markup on every minute.
Middleware-wrapped AI
- A third-party voice platform takes a cut of every minute
- Each hop (carrier, platform, speech engine, AI) adds delay
- Platform fees stacked on model fees on carrier fees
- Outages cascade from the upstream provider
Same technology as everyone on that platform.
VoIP International
- We run the voice routing layer directly
- Direct calls to the speech engine and model: lower delay, more natural pacing
- Pricing reflects real costs, not stacked margins
- One company accountable end to end
Harder to build. It is why we charge less and fix faster.
Tiers
Two tiers. Pay for the volume you have.
Start with after-hours and overflow. Move up for daytime coverage and booking. Billed minutes stop the moment a call goes to a person.
Single business line. 500 minutes included, $0.25 a minute after.
- Natural voice greeting and conversation
- Messages captured with caller context
- Call summaries by email
- Your business-hours schedule
- Voicemail-to-text fallback
Multi-line. 1,500 minutes included, $0.18 a minute after.
- Everything in Starter
- Booking with calendar integration
- Smart routing to the right person or team
- Text follow-up after calls
- CRM screen pops and click-to-call
- English and Spanish
- Custom greeting and script
No long-term contract. Cancel with 30 days' notice. Full pricing
Medical edition
Front-desk work only, and built that way.
Booking and rescheduling, routing, messages and general questions such as hours, location and parking. It never gives medical advice or assesses symptoms, and tells anyone describing an emergency to hang up and call 911.
Book a demo
- Calls run through our own platform and a small set of speech and AI providers we contract with directly
- Summaries are read in the portal, not sent by email
- Portal requires two-factor sign-in and times out when idle
- Texting, CRM sync and third-party add-ons are off for medical accounts
- Business Associate Agreement included
How it works
Caller dials in. The right thing happens.
Every call is summarized, transcribed and delivered to your inbox and your VoIP International portal, so you see what was handled and what needs you.
Caller dials
Your business number rings the AI.
AI greets and listens
A natural voice opens the conversation in your business's name.
Intent captured
It works out what the caller actually needs.
Action taken
Book, route, take a message or follow up by text.
What it does
Real conversations, not press-1 menus.
Every capability below is on the Professional tier.
Appointment booking
Books into your calendar or scheduling tool, confirms the time and contact, and sends a confirmation.
Smart call routing
Recognizes urgent calls and sends them to the right person: sales to sales, support to support, emergencies to on-call.
After-hours coverage
Active evenings, weekends and holidays, on a schedule you set per location and per team.
English and Spanish
Detects the caller's language and answers in it.
Text follow-up
Sends a text after the call with the confirmation, a link or next steps, threaded with the call record.
CRM screen pops
Click-to-call and caller screen pops through our browser extension.
Call summaries
Caller, intent, action taken and anything that needs a person, in plain English.
Warm hand-off
When a call needs a person, it transfers with the context, not a cold transfer.
Custom scripts
Your greeting, conversation flow and voice, set at onboarding and tunable any time.
Who uses it
For businesses where missed calls cost money.
Professional tier
Field and home services
After-hours emergency triage and overflow during dispatch peaks, with job details captured on the call.
Professional tier
Legal and professional services
New-client intake, urgent routing for existing clients and a text with the intake link.
Professional tier
Medical and dental practices
Booking, rescheduling, routing to billing or the nurse line, and messages for callback. Medical edition with BAA.
Professional tier
Property management
Maintenance requests, urgent issues to on-call and leasing showing requests.
Straightforward by design
What we promise, and what we don't.
- It says it is an AI. When asked, or when the conversation calls for it.
- It hands off when it should. Medical or legal advice, disputes, or any caller who asks for a person.
- Minutes, not unlimited. A monthly pool, published overage rates, and usage trends before you reach the limit.
- We don't promise perfection. We promise every call is answered, the intent is captured, and a person gets the context to follow up.
- Your calls never train a model. Not audio, transcripts or messages, even de-identified.
Google reviews
Why businesses trust VoIP International.
The team and platform behind the AI.
★★★★★
“Their support is the best I have ever experienced. We’ve been with them several years and refer them to all of our clients.”CCoreyGoogle Local Guide
★★★★★
“Fantastic, responsive customer service. Excellent communications partner for our business. Highly recommend!!!”PBPatrick BiedryckiGoogle review
★★★★★
“Great company to work with — the staff is extremely friendly and helpful.”MPMichael PalumboGoogle review
Built for these practice types
Strong fit for 24/7 answering and intake.
The AI Receptionist is a strong fit for businesses that need 24/7 call answering, intake qualification, and routing. Medical and dental practices use the Medical edition.
Dental Practices
Phone service, vFAX, and Pro Mobile for general dentistry, specialty practices, and DSOs — signed BAA at no charge.
Wellness Clinics
HIPAA-aligned phone service, vFAX, and Pro Mobile for chiropractic, PT, acupuncture, and integrative practices.
Healthcare Practices
HIPAA-aligned phone service, vFAX, and Pro Mobile for medical offices and clinics — signed BAA at no charge.
Legal Firms
24/7 AI intake for law firms — capture every new-client call and route the rest.
Property Management
After-hours AI receptionist for property management — emergency triage and tenant routing.
Field Service
AI receptionist for HVAC, plumbing, and electrical contractors — overflow + after-hours coverage.
VoIP Insights
Pair the AI Receptionist with call transcription, summaries, and sentiment on every line.
Questions
Common questions about the AI Receptionist.
Honest answers about what the AI does, how it sounds, and what it costs.
Do you use our calls to train your AI?
No, and that includes de-identified data. Call audio, transcripts, voicemails, and message content are never used to train, fine-tune, or improve a machine-learning model — even after de-identification. Most AI answering services reserve exactly that right in their terms. We do not.
How much does the AI Receptionist cost?
Two flat monthly tiers. Starter is $99 per month with 500 minutes included, and Professional is $199 per month with 1,500 minutes included. Overage past your included minutes is $0.25/minute on Starter and $0.18/minute on Professional, and billed minutes stop when a call is transferred to a person — published rates, no per-user pricing, no contracts.
Can a medical practice use the AI Receptionist?
Yes, through the Medical edition. It handles front-desk work only: booking and rescheduling, routing, messages and general questions, never clinical advice. Calls run through our own platform and a small set of speech and AI providers we contract with directly, call summaries stay in the portal and are never sent by email, and a Business Associate Agreement is included.
How does the AI Receptionist actually answer calls?
When a call comes in, the AI greets the caller in your business's voice and asks how it can help. It can route to the right department, take detailed messages, book appointments on your calendar, answer common questions from a knowledge base you provide, and escalate to a live person if the caller asks. Each call generates a structured summary that lands in your inbox and VoIP International portal.
Does the AI sound like a robot or like a real person?
The voice is natural — a modern text-to-speech engine with natural pauses, intonation, and conversational flow. It is still an AI, and it says so: it identifies itself as an AI whenever a caller asks or the conversation calls for it, and you can have it introduce itself as an AI assistant at the start of every call.
What happens to calls the AI cannot handle?
You configure the fallback behavior. The most common pattern is: AI handles the routine call, transfers to a live person when the caller says something it does not have a confident answer for, or takes a detailed message and notifies a designated team member by email and SMS in real time.
Can the AI integrate with my calendar to book appointments?
Yes. The AI can read availability from connected calendars and book appointments directly into them. Setup includes mapping your calendar rules — business hours, appointment types, buffer time between meetings, which staff member to book with — into the AI's logic. This is configured during onboarding.
Do I need to use your phone service to use the AI Receptionist?
The AI Receptionist works best when paired with our phone service, but it is available as an OTT (over-the-top) service that can answer calls on phone numbers hosted elsewhere. The integration is cleaner when everything is on one platform; ask during evaluation what your setup would look like.
What does the AI cost per call?
Within your monthly tier, there is no per-call charge. Tiers are sized to typical small-business call volume. If your volume regularly runs past your tier, we'll tell you when a higher tier would cost less than the overage.
Ready to stop missing calls?
Tell us how many lines the AI should answer. We size the tier and set up the greeting, routing and integrations for you.